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Hector Serrano Martinez de Guere?u (HectorSMG)
INFORMATICA EL CORTE INGLES SA
Senior Consultant
INFORMATICA EL CORTE INGLES SA
ES
HectorSMG Member since 2017 40 posts
INFORMATICA EL CORTE INGLES SA
Posted: November 30, 2018
Last activity: December 24, 2018
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Calling Robot task from Pega in a scheduled way via agent

Hi,

I am trying to call a robot task in an scheduled way from Pega with an agent and I have found some problems that I have not resolved yet. I am using Pega 7.3.1. I have got a case type to call a robot task (see image1). When I create a new case work of type "RPA Example" the robot works and complete its assignment.

What I am looking for is to create one of this case work in a scheduled way. To do this I am trying to configure an agent. I have created an activity (see Image 2 and Image 3) and when it runs it seems to work.

I have two problems at this point.

- Although the activity seems to work in a dry way (see Image 4), the assignment to the robot is not working. Maybe something wrong in the activity.

- The agent that launches this activity is not working, I mean it doesn't create the case work (see image 5 about this agent)

Thank you very much because of your help

***Edited by Moderator Marissa to update platform capability tags; update SR details****

Pega Platform Case Management Robotic Process Automation SR Exists
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