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HectorSMG Member since 2017 40 posts
INFORMATICA EL CORTE INGLES SA
Posted: 1 year ago
Last activity: 1 year 9 months ago
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Calling Robot task from Pega in a scheduled way via agent

Hi,

I am trying to call a robot task in an scheduled way from Pega with an agent and I have found some problems that I have not resolved yet. I am using Pega 7.3.1. I have got a case type to call a robot task (see image1). When I create a new case work of type "RPA Example" the robot works and complete its assignment.

What I am looking for is to create one of this case work in a scheduled way. To do this I am trying to configure an agent. I have created an activity (see Image 2 and Image 3) and when it runs it seems to work.

I have two problems at this point.

- Although the activity seems to work in a dry way (see Image 4), the assignment to the robot is not working. Maybe something wrong in the activity.

- The agent that launches this activity is not working, I mean it doesn't create the case work (see image 5 about this agent)

Thank you very much because of your help

***Edited by Moderator Marissa to update platform capability tags; update SR details****

Pega Platform Case Management Robotic Process Automation SR Exists
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