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Iain Adamson (IAINADAMSON)
Lloyds Banking Group
Pega Engineer
Lloyds Banking Group
GB
IAINADAMSON Member since 2012 4 posts
Lloyds Banking Group
Posted: January 21, 2019
Last activity: November 15, 2019
Posted: 21 Jan 2019 5:14 EST
Last activity: 15 Nov 2019 16:31 EST
Closed

Can changes to the administrator@pega.com Operator ID be saved from another Operator ID in Pega 7.22

We have a Pega Smart Disputes (Pega 7.2.2) cloud implementation and we have a requirement to change the password of the administrator@pega.com OperatorID from another Operator ID.

According to https://community.pega.com/support/support-articles/unable-change-password-administratorpegacom, changes to the pega admin operator ID can only be saved from the Operator Profile screen not from the Operator ID screen (which I have proven to be correct). Therefore no other Operator ID can save changes to this Operator ID.

Is there a specific role or another privilege that allows changes to be saved to the Pega admin operator ID from the Operator ID screen, so changes can be saved by a different operator. Or is this simply not possible in Pega 7.2.2.

***Edited by Moderator: Pallavi to update platform capability tags***

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