The user will have the case open, one service will update the case in the backend and i want the screen to refresh and take the latest values to display. Could anyone please help me execute this logic?
***Edited by Moderator: Pooja Gadige to add capability tag***
Try using notification channels. You can subscribe to that channel in the dynamic layout where you display the value that got updated using the On-Load event, and on call-back reload the section (with additional fetch). Publish to the notification channel using Publish-Notification method in your service activity.