Question 1 Replies 26 Views × Close popover prashant nagargoje (prashantn5424) Vodafone Shared Services India Vodafone Shared Services India IN View Profile Send Message prashantn5424 Member since 2016 19 posts Vodafone Shared Services India Posted: June 12, 2020 Last activity: 12 hours 3 minutes ago Posted: 12 Jun 2020 4:15 EDT Last activity: 10 May 2021 5:25 EDT can i use pega chat bot without chat server I dont want to expose bot to users but to only admin. Can i do it without configuring chat server? The way chat bot works in preview, can i use it same way in same application? ***Edited by Moderator: Pooja Gadige to add platform capability tag*** Pega Chat 8.1 Case Management Conversational Channels Technology Services Senior System Architect × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Posted: 3 days ago Posted: 7 May 2021 14:40 EDT × Close popover Amit Patel (Amit_Patel) PEGA Director, Customer Service Engineering Pegasystems Inc. US View Profile Send Message Amit_Patel PEGA replied to prashantn5424 @prashantn5424 The Chat server is only required if you ever wish for the user to escalate to an agent. If all use cases can be handled directly by the Bot, then the chat server is not required.