Nivedha Kennedy (NivedhaK)
Standard Chartered
Pega Developer
Standard Chartered
NivedhaK Member since 2014 2 posts
Standard Chartered
Posted: December 22, 2020
Last activity: December 23, 2020
Posted: 22 Dec 2020 5:38 EST
Last activity: 23 Dec 2020 4:00 EST

Can we change the Resolution stage status in a case without Resolved- prefix?

My case type has few stages with individual status for each stage. I have a requirement where the Resolution stage status should not be affixed with any prefix like "Resolved-Approved" or "Resolved-Rejected". When I tried adding some other status which did not have Resolved- as a prefix I am getting the error, 

This record has 1 error(s) in 1 place(s) .

Stage Work Status—

Please enter status starting with Resolved-

Is there a way to achieve this requirement to have resolution status customized as "Approved" or "Completed" alone?

***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Platform 8.1.1 User Experience Case Management Financial Services System Architect