Can we check facebook chatbot history in prpc ?
HI ,
How can i check "facebook chatbot" chat history in prpc application ?
When we test the created fb chat bot in pega preview mode, instances wont populate under below class.
Work-Channel-Interaction-Facebook
PRPC Version 7.3.1
***Updated by moderator: Lochan to move post from Pega Academy to PSC***
Accepted Solution
Posted: 2 years ago
Hi Lahiru,
The messages sent through the simulator are not logged to the interaction history. You'll need to connect your Facebook channel to a page and send messages through there for it to show up in the interaction history.
-Skye