After reviewing the existing rules, there is no extension point to modify the agent failure notifications.
Current notification sends out agent name & node id. It would be better if we can send Node name and Environment name in that notifcation. Is there any way to modify subject & body of the email in pega v 8.2.1
Agent activty Name: pzNotifyAgentTermination
Email Body: This is an automated notification: Agent : AutoApproval has crashed on Node: 08fdfde7bade996db14a57c216096296.
***Edited by Moderator: Pooja Gadige to update product version***
@BharatG9850 Would it not be possible for you to set the Node Id same as the Node Name. This way it will list the Node name int he email. The email already lists the system Name and this will resolve your need.
@BharatG9850 : Did you get any solution to this? We also need similar changes for our application. Could you please let me know, on which class pzNotifyAgentTermination is present and what is the Agent name and Ruleset which triggers it ? I am not able to find.