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RUBEN VIGGERS (RUBENV30)
Cognizant
Senior System Architect
Cognizant
PR
RUBENV30 Member since 2017 5 posts
Cognizant
Posted: September 9, 2020
Last activity: September 11, 2020

Can we integrate Pega Chat Live with Google dialog flow chatbot

Can we do human agent handoff from  Google Dialogflow chatbot to Pega Live chat? 

Does Pega chatbot support Spanish support for context and emotion understanding(NLP)?  

I there some reference to create an initial POC?

Pega Customer Service for Financial Services 8.1 Conversational Channels Financial Services Lead System Architect