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Anabella Mayzira (AnabellaM)
Pt Asuransi Jiwa Sinarmas Msig

Pt Asuransi Jiwa Sinarmas Msig
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AnabellaM Member since 2018 7 posts
Pt Asuransi Jiwa Sinarmas Msig
Posted: November 9, 2020
Last activity: November 10, 2020

Can we keep My Work List on the worklist?

Hello, I'm Anabella. I wanna ask if I want to keep my work list job on the worklist menu is that possible?

For example, I have some case on my work list, P-1234, P-1123, P-1344. Let's say of this three cases has been completed, but I want it to remain on my work list. What is currently running in PEGA 7.2, if it is resolved, the case will disappear. Then, to monitor the progress of the case we must open the case directly. Is there any suggestion that fits my needs?

Here I attached the file for example

 

Best Regards,

Anabella

***Edited by Moderator Marissa to change type from Pega Academy to Product; updated Platform Capability tags***
Pega Platform 7.2.1 Reporting User Experience Case Management Insurance System Architect