SwatiS43 Member since 2015 3 posts
Dell International Services
Posted: 1 year ago
Last activity: 1 year ago

Cancel Request process in Pega CSA 8.1 training

Hi ,

I am doing Pega CSA certification training for pega 8.1 version. In its first exercise, we are required to Add and configure the Cancel Request process as a case-wide optional action. I configured the process using the steps given in exercise answers. When I am testing it, on clicking Actions-> Add work -> Cancel Request , "Engage External Party" process is opening up which I haven't configured. Hence, my testing fails. Can anyone please check and confirm?

***Edited by Moderator Marissa to move from Pega Support Community to Pega Academy***

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