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Vishnu91 Member since 2016 16 posts
TTec Digital
Posted: 4 years ago
Last activity: 4 years ago
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Candidate case - SAE 1 Course

Hi All,

I know about SLA and Deadlines and we have to configure such things. But what is the time that is assigned to us when we run a new case.

I have attached the photo in which the part i have highlighted with the red rectangle.

Thank You,

Dinesh Ponnusami.

***Updated by Moderator: Lochan. Removed user added helpme, FAQ and Ask the Expert Group tags. Apologies for confusion, shouldn't have been an end-user option***

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