Posted: 2 Nov 2017 7:18 EDT Last activity: 6 Nov 2018 20:02 EST
Cannot interact with Applet (in Siebel) when Siebel is hooked by webadapter
Has anyone experienced an issue where a Java Applet in Siebel becomes non-interactive when Siebel is hooked by a webadapter? The applet works fine when Siebel is launched normally (not launched or hooked by a webadapter) by the same user on the same computer.
After further investigation I have discovered that Siebel is not the cause of the issue. The applet is still non-interactive when the html page it is embedded in is accessed directly via URL completely outside of Siebel.
After some further investigation we have opened a SR with Pega and a root cause is being investigated. The short-term solution is that disabling the JavaTargetFactory will make the applet interactive again. This is obviously a short-term solution as disabling Java is not really an option.