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Posted: January 22, 2019
Last activity: January 22, 2019
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Cannot run campaign. system does not schedule campaign
Hi All,
I dont know why but system is not scheduled campaigns. Run Schedule is empty. I did not see any errors on logs and tracer. I also changed log level of some activities but log file is always same.
it is important!
do you have any idea for that?
thanks
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Hi,
1. Is this a new installation ? If not was it running earlier ? Where there any upgrades done from older version ? What version of Pega Marketing is this ?
2. Are all the agents enabled as documented ? Please check the section "Required post-installation steps under" : https://community.pega.com/knowledgebase/documents/pega-marketing-81-installation-guide (depending upon your Pega Marketing version - you also have version specific documentation here : https://community.pega.com/knowledgebase/products/marketing