Jeremy Becker (jpbecker)
Wells Fargo N.A.
Software Architect
Wells Fargo N.A.
jpbecker Member since 2005 31 posts
Wells Fargo N.A.
Posted: May 29, 2018
Last activity: February 6, 2019
Posted: 29 May 2018 14:26 EDT
Last activity: 6 Feb 2019 2:58 EST

Cannot see Agent in System - > Operations - > Agent Management screen

This has been observed in our 7.3.1 environments with the System -> Operations -> Agent management screen. We have 105 Agent jobs available but seem to only see about 90 of them. Applying filters doesn't seem to requery the list and supply the missing agent jobs. This was noticed as the default list seems to be alphabetic by agent name and the one I was looking for begins with "V". I was unable to see beyond a job called "UpdateXXXX" in our Agent listing and counted about 90 records in the intial screen. Is this W.A.D.? Is there another setting I should be using? (I did go the old fashioned route and look for the Agent Schedule record to do what I set out to do, but I can't trace from that screen). Aside from "you shouldn't be running 105 agents ..." is there an answer to this issue?

***Edited by Moderator Marissa to update platform capability tags***

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