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Aakash@13 Member since 2017 10 posts
Eaisystems
Posted: September 22, 2017
Last activity: October 6, 2017
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Cannot send automatic emails for sla

Hii,

My requirement is to send emails for SLA i have configured for goals and Deadline,I have set the on property and some actions and used send email smart shape in that have used correspondence and i have configured the email wizard that is also properly working showing success on testing,now when creating a case i can see there is email attachment,but i am not able to send the mail,in mail that its showing some smtp authentication error,i have also turned on the less security for apps.

Error is:-com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.1 Authentication required

Any suggestions are welcomed,Thanks in advance.

Regards,

Aakash Talreja

***Moderator Edit: Vidyaranjan | Updated Categories***

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