GanithDNP Member since 2014 5 posts
Posted: 1 year ago
Last activity: 1 year 6 months ago

Capture Complete Meta-Data of an inbound email to pyEmailHeader

We have a requirement to capture complete meta-data of an inbound email header. Do we have any out of the box solution to retrieve email header properties and values. Specially the Message-ID, References IDs in email header(Sample email header is attached) .

Eg- In pega 7.2 code base @baseclass.SendEmailNotification activity (Pega-EventProcessing:07-10-09) -step 7, there is a page available "pyEmailHeaders" which holds the header values. But its not capture References IDs sent from Out look. Similarly we need to capture the inbound email header values to "pyEmailHeaders" pagelist.

Please share any approaches for this.

***Edited by Moderator Marissa to update SR Details***

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