CaptureResponseAndInititateOffer - Execute offer flow from an activity
Hi,
We are using CaptureResponse service (OOTB) to update Pega Interaction History with the outcome based on the interactionId. It exists a requirement to execute an offer flow if the outcome has a specific value. We have tried to use the functionality in the activity CaptureResponseAndInitiateOffer, but it is not working. It creates a new record in the IH with the outcome=Pending but it does not execute the offer flow. How can we execute an offer flow from an activity? Does it exist anything ootb?
Thank you in advance.
***Edited by Moderator: Pallavi to update platform capability tags***