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 Rahul Roshan (RAHUL.ROSHAN)
Accenture
Team Lead
Accenture
IN
RAHUL.ROSHAN Member since 2008 14 posts
Accenture
Posted: May 20, 2016
Last activity: May 23, 2016
Posted: 20 May 2016 5:59 EDT
Last activity: 23 May 2016 11:19 EDT
Closed

Care Management, Pateint Wo not coming in Recent list.

Care Management, Pateint Wo not coming in Recent list.

1. Logged into Care Management

2. Launched Cm Care Manager portal

3. Searched patient, list appears in below gris

4. Clciked and Opened a patient.

5. Recent item in Left Navigation Panel is not updated.

However, if we open the patient from worklist or craete/open any work object(Goal,Task,Problem,case....), recent list is updated.

Tried with setting  .pyExecute.pyAction == "showHarness" in step 1.1, in rule Work-.pyAddRecentListItem. It didn't work.

Declare_pxRecents is responsible for populating the recent list.

Any help or suggestions.

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Posted: 5 years ago
Posted: 23 May 2016 11:19 EDT
Ron Cohen (coher)
PEGA
Client Support Engineer Senior Fellow
PEG
US

I would run Fiddler and compare the action with all parameters and body content that fires when you open the patient from the worklist vs. the action that fires when you open from your search harness.