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Akihito Muroi (muroa)
PEGA
Sr. System Architect
Pegasystems Inc.
JP
muroa Member since 2018 7 posts
PEGA
Posted: August 9, 2018
Last activity: August 14, 2018
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Case is already open alert dialog popup when you click "Begin" button in review harness at CaseManegaer portal

in Pega 7.2.2

Case route to user_a and user_a peformed it, then case route to user_b.

User_b click that case from my work list on CaseManager portal open it (its open case with review harness), and click "Begin" button to start perform.

It supposed to open this case without any warning but warning alert dialog popup its said case is already open.

This happens in Pega 7.2.2 but 7.4.

Is this known defect in version 7.2.2?

note: in CaseWorker portal, warning doesn't show up.

***Edited by Moderator Marissa to update platform capability tags***

Pega Platform Case Management User Experience
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