KIRANM_INCESSANT Member since 2011 11 posts
Incessant Technologies Pvt Ltd
Posted: 3 years ago
Last activity: 3 years 6 months ago

Case base calculation is not working for Case Specialisation


The calculation between cases, defined in the calculation tab of the case type rule, is not working for case specialization. I am using Pega version 7.1.9.

I have the following case structure

Level1, Level2 and Level3.

Level3 is a child of Level2 and Level2 is a child of Level1

All the calculations are performed at Level3, moved to Level2 and then to Level1. The calculations are working fine for base case structure but when Level2 case is specialized, then the calculations are not moving from Level3 to Level2, Tried deleting "pyCaseTypeAggregates" trigger and re-saved case type rule but no success.

Can someone please confirm whether there is an hot-fix else we need to write our own custom activities.

Thanks in advance

***Updated by moderator: Lochan to add Categories***

Case Management
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