Question
Wipro Technologies
IN
Last activity: 20 Feb 2018 7:12 EST
Case Creation / Work Object Creation
I found these are few possible ways to create a WO other than specifying it in flow rule to create work...
- Flow-New
- StartFlow
- StartNewFlow
- svcAddWorkObject
- createWork
- createWorkProcess
- persistCase (in middle of flow, where it is initiated as a temporary workobject)
- createTopCase
- addChildwork
- NewWork...
- Work-.NewFromFlow
Could you please elaborate each one of these when to use/ or not to
Pegasystems Inc.
IN
Hi Pradeep,
Flow-New is used when you want to specify the flow name directly.
Startflow or startnewflow is used if you need to specify a flow using a parameter or property reference.
CreateWorkProcess--This activity should be used by users who are accessing PRPC via services and need to create a new work object. Do not use the activity if you are a harness based user.
This activity expects that the primary page is populated with all the required data to pass validation and create the work object.
Persistcase--Persist case is used when you have marked any flow as a temporary flow and want to persist after particular step.
Pegasystems Inc.
IN
Adding to my colleague's infor,
NewWork -
- Creates a work item, makes one assignment and adds a confirmation note attachment.
- To review or work with a flow rule that creates a folder case, you can examine or test the standard flow rule PegaSample-Folder.NewWork. The following standard rules support folders:
References:- https://pdn.pega.com/sites/pdn.pega.com/files/help_v722/procomhelpmain.htm#basics/portal/casemanager/cm-covers-and-folders-con.htm?Highlight=NewWork and https://pdn.pega.com/sites/pdn.pega.com/files/help_v722/procomhelpmain.htm#zstandardrules/rule-obj-flow.htm?Highlight=NewWork