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Nirupama Thakur (NirupamaT4237)
Aaseya IT Service Pvt Ltd

Aaseya IT Service Pvt Ltd
NirupamaT4237 Member since 2019 11 posts
Aaseya IT Service Pvt Ltd
Posted: November 12, 2019
Last activity: November 21, 2019

Case dependency going to repair flow

We have requirement in a way that the flow parent case cannot move to resolve stage unless the child case is resolved. This seems to be working fine in dev but there are sometimes errors in PROD environement . The parent goes to repair assignment and keeps sitting on wait shape.

Following is the error on parent case : .pxInsName: Keys of Instance Value must be specified

Since this scenario is not frequent and reporducing in DEV, not able to guess the issue. Please suggest solution to fix/debug.

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