Question

2
Replies
1585
Views
AnkanC64 Member since 2015 6 posts
Infosys
Posted: 4 years ago
Last activity: 4 years 2 months ago
Closed

Case Dependency Management

Hi,

Please consider the following scenario:

Parent Case : A

Child Cases: B, C, D

Parent A can have any number of child B & C (can be added manually). Child D will only start once all of B & C are complete. 

Problem: Added automatic instantiation dependency in child D for all of B & C must be complete. This works fine when Parent A has both of child B & C. But If parent A has only one type of child (either B or C), then the dependency does not trigger child D.

***Updated by Moderator: Vidyaranjan. Removed user added #helpme and Ask the Expert tags. Apologies for confusion, shouldn't have been an end-user option***

 

Case Management
Moderation Team has archived post
Share this page LinkedIn