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PRAVEENP-1 Member since 2010 6 posts
Accenture
Posted: 4 years ago
Last activity: 4 years 1 month ago
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Case does not get pulled from Workbasket to Worklist. Is this expected behaviour in Pega 7.1.9?

Hi,

I just noticed that when a user logs in and opens a case from his Workbasket, performs some task and saves and closes the case, the case is not being pulled from the Workbasket to his Worklist. In this scenario, he does not move away from the present assignment. When he logs in again at the later point of time, he finds the case in the Workbasket and not in his Worklist.

In the versions previous to Pega 7, it used to get pulled from the Workbasket to Worklist. I'm using Pega version 7.1.9. Is this the expected behavior in this version? Please let me know.

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