Question

1
Replies
110
Views
Mohamed Shaik (MohamedS1295)
U.S. Department of Justice

U.S. Department of Justice
US
MohamedS1295 Member since 2017 4 posts
U.S. Department of Justice
Posted: December 17, 2019
Last activity: December 17, 2019
Posted: 17 Dec 2019 16:20 EST
Last activity: 17 Dec 2019 21:07 EST

Case does not show up in the Work Queue ( WB) based when Operator login , who has the role to access.

cases does not show up in the work queue to the some of the users vs other users, but in reality number of cases routed to the specific Queue.

Did any one come across, this kind of issue?

Case Management