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Posted: November 5, 2017
Last activity: November 9, 2017
Case History
How to get all case history data (ex: payment status, target, user name, agent name etc) and pzInsKey. So I can to show them on my "My Work" customization and go to past case with pzInsKey?
Thanks for all response.
Hi,
I didn't understood the meaning of "get case history" do you want the case history in some kind of export format, or on the clipboard.
What is the pega version you are using, also does this link help: https://pdn.pega.com/community/pega-product-support/question/export-case-history-excel-history-section-not-available