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thans2 Member since 2016 3 posts
PEGA
Posted: May 2, 2017
Last activity: May 25, 2017
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Case Information is not reflecting until a new case is created

Hi All,

We have defined a case named "AddToDistributionList" and can see the class details using the App explorer.

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However, when we try to browse/view the "AddToDistributionList" case using the case explorer it doesn't appear [As shown in the belwo screenshot]

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When I try to add a new case and revisit the Case Explorer, then the "AdToDistributionList" case appears in the list.Image removed.

Please see the screenshot below "AddToDistibutionList" appears in the case explorer only after a new case is created.

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Please let us know how we can view the case using the case explorer, without creating a new case.

Thanks,

Sudheer

***Moderator Edit: Vidyaranjan | Updated Categories***

Case Management
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