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Sudheer Thanna (thans2)
PEGA
System Architect
Pegasystems Inc.
AU
thans2 Member since 2016 3 posts
PEGA
Posted: May 2, 2017
Last activity: May 25, 2017
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Case Information is not reflecting until a new case is created

Hi All,

We have defined a case named "AddToDistributionList" and can see the class details using the App explorer.

However, when we try to browse/view the "AddToDistributionList" case using the case explorer it doesn't appear [As shown in the belwo screenshot]

When I try to add a new case and revisit the Case Explorer, then the "AdToDistributionList" case appears in the list.

Please see the screenshot below "AddToDistibutionList" appears in the case explorer only after a new case is created.

Please let us know how we can view the case using the case explorer, without creating a new case.

Thanks,

Sudheer

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