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sai nagula (sai ganesh goud N)
Standard Chartered Bank (APAC)

Standard Chartered Bank (APAC)
MY
sai ganesh goud N Member since 2017 6 posts
Standard Chartered Bank (APAC)
Posted: January 23, 2018
Last activity: January 23, 2018
Posted: 23 Jan 2018 8:24 EST
Last activity: 23 Jan 2018 9:12 EST
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Case level SLA - Edit goal and deadline values

Hi ,

I am creating a Case level SLA, but need to edit the GOAL and DeadLine values when the Case is in work flow.

Please suggest how can this be achieved.

Regards,

Sai.

Case Management
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