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Narhar Sharma (NarharDevS)
Intel

Intel
IN
NarharDevS Member since 2016 14 posts
Intel
Posted: July 10, 2018
Last activity: July 20, 2018
Posted: 10 Jul 2018 1:32 EDT
Last activity: 20 Jul 2018 12:24 EDT
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Case management functionality under My Work in PDC

Hi Team,

I have few questions regarding the new action item, when opens up in My Work in PDC:

When new action item is created, how long it will be there. What are the different state an action item goes in? When it is being closed (how many days) and if it is closed then after that where it gets stored. Is there any autoclose feature, if yes , when (after how many days) ?

***Updated by moderator: Lochan to update platform capability***

Pega Predictive Diagnostic Cloud Case Management
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