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Cognizant Technology Solutions
Posted: 4 years ago
Last activity: 4 years 1 month ago
Case Management - Parent & Sub Case
Can we have Parent Case created in framework layer but have Sub cases in implementation layer?
We would like to have sub cases created in 2 different implementation layer but added under same master case which is in framework layer
***Updated by Moderator: Marissa. Removed user added Ask the Expert group tag. Apologies for confusion, shouldn't have been an end-user option***
Posted: 4 years ago
Hi Lokesh,
You need to first ensure that the implemenation layer rulesets are added to your framework layer ruleset.
Once thats done, you can add the implentation class as a coverable worktype in parent class's case type rule.
ex:
On running the flow, you will be able to create a subcase from the the implemetation layer.
Regards,
Gisela