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HCL Technologies Ltd
Posted: September 8, 2016
Last activity: September 10, 2016
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Case Management - Parent & Sub Case
Can we have Parent Case created in framework layer but have Sub cases in implementation layer?
We would like to have sub cases created in 2 different implementation layer but added under same master case which is in framework layer
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Hi Lokesh,
You need to first ensure that the implemenation layer rulesets are added to your framework layer ruleset.
Once thats done, you can add the implentation class as a coverable worktype in parent class's case type rule.
ex:
On running the flow, you will be able to create a subcase from the the implemetation layer.
Regards,
Gisela