Question
Case Manager Dashboard with Defer Load tab
Hi All,
We have customised pyCaseManager7 rule to display the portal with multiple tabs. As per the Pega guidelines, we have added Tab Group with a Dynamic container to display multiple tabs. The default tab is referring a section rule with defer load enabled. But, when a browser refresh is happening when multiple tabs are opened (if user is clicking refresh button of the browser) then the default tab is not loading. Below are the step to reproduce:
1. Save pyCaseManager7 is your ruleset
2. Add Tab group with Dynamic Container
3. Under the default tab refer a section
4. Launch the portal and open multiple tabs
5. Click on browser refresh button and check the default portal.
Kindly help if possible.
***Edited by Moderator: Lochan to update platform capability tags***
Hi,
Could you please confirm the following.
1.The version of pega that you are using ?
2.Are you getting any Loading symbol when that tab is loading?
3. Any errors in tracer ?
Kindly attach the screenshots of the configuration if there are any data transforms or activities configured in the actions