Question

1
Replies
32
Views
Abhishek Mondal (Abhishek_Mondal)
Infosys
Pega Certified Lead System Architect
Infosys
NL
Abhishek_Mondal Member since 2012 9 posts
Infosys
Posted: 3 weeks 3 days ago
Last activity: 3 weeks 2 days ago
Posted: 6 Jul 2021 3:04 EDT
Last activity: 7 Jul 2021 1:31 EDT

Case Managment - 8.6 - Create Stage

Pega has added a default step "Create" in case type. This is default, and cannot be removed, we can only skip it. Consider a scenario, when Parent case is calling a child case- in the child case also it will have the create step. My business requirement is to remove the create / model dialog window from the child case. 

***Edited by Moderator: Pooja Gadige to change content format from Discussion to Question***
Pega Platform 8.6 Pega Platform Case Management Financial Services Lead System Architect