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 Adiya Yeole (AdiyaY34) Infosys
Infosys
IN
AdiyaY34 Member since 2019 5 posts
Infosys
Posted: November 18, 2020
Last activity: November 19, 2020
Posted: 18 Nov 2020 17:13 EST
Last activity: 19 Nov 2020 2:24 EST
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Case not returning to same Assignment on submission of case wide flow action

hi,

I am calling a case wide action by Action button . i have a "no" button in the screen of case wide local action. on click of no button i want to return to the same assignment from where my case action is called . i tried "close" "cancel" "refresh" on the button but still no success.

is there any way by which i can get this. currently i see confirm harness .

***Edited by Moderator: Pooja Gadige to update platform capability tags***
Pega Platform Case Management User Experience
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Posted: 1 year ago
Posted: 18 Nov 2020 22:28 EST
Satish Kumar S (Sathish Kumar) Larsen and Toubro Infotech Ltd Principal Instructor
Larsen and Toubro Infotech Ltd
IN

Hi,

 

You may create Smart info action on the button to call the section available in that case wide action.

We'd prefer it if you saw us at our best.

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