Case not returning to same Assignment on submission of case wide flow action
hi,
I am calling a case wide action by Action button . i have a "no" button in the screen of case wide local action. on click of no button i want to return to the same assignment from where my case action is called . i tried "close" "cancel" "refresh" on the button but still no success.
is there any way by which i can get this. currently i see confirm harness .
***Edited by Moderator: Pooja Gadige to update platform capability tags***
Posted: 6 months ago
Larsen and Toubro Infotech Ltd
Larsen and Toubro Infotech Ltd
IN
Hi,
You may create Smart info action on the button to call the section available in that case wide action.