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hussin basha (hussinbashak)
Ness Technologies pvt Ltd
Senior Technical Staff
Ness Technologies pvt Ltd
IN
hussinbashak Member since 2016 6 posts
Ness Technologies pvt Ltd
Posted: February 1, 2019
Last activity: May 27, 2019
Posted: 1 Feb 2019 9:10 EST
Last activity: 27 May 2019 3:10 EDT
Closed

Case is opened blank for SSO user

Hi team,

After upgrading the system from 7.1.7 to 7.4, tried to login as a non sso user, able to open and view the case. But when we login as sso user, just case id displayed in tab and case content is blank.

But after refreshing the entire screen(press F5), then i was able to see the case content as well.

Appreciated if any quick help.

Thanks,

Hussain

***Edited by Moderator Marissa to update platform capabilty tags***

Case Management Security System Administration Upgrades
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