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Cognizant Technology Solutions
Posted: November 25, 2020
Last activity: November 27, 2020
Case opening in Review mode in place of perform
Hi Team,
I am using pega 8.5 cosmos theme portal and whenever I am trying to open a case from dashboard, recent or after case creation- case is opening in review mode, even though I have the access to case (Cases assigned to me ).
Please suggest.
Thanks,
Lalit
Hello,
Have you try to trace it to understand why Perform harness isn't called?