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Divya Tejaswi Potukuchi (DivyaPotukuchi)
Capgemini

Capgemini
IN
DivyaPotukuchi Member since 2017 11 posts
Capgemini
Posted: October 26, 2018
Last activity: August 14, 2019
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Case processing

Hi Everyone!

I have a parent case, in which on section-on click of Add button a child case gets created. But if a user clicks on Add Button and then exits by any means without entering any data a record(with a new case id) is created for the Child case that is not editable. How to stop creating a new case id until the user click on submit.

Thanks in Advance!

***Edited by Moderator: Pallavi to update platform capability tags***

Case Management User Experience
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