Posted: 13 Aug 2018 21:47 EDT Last activity: 19 Sep 2018 14:09 EDT
Case reached deadline for assignment
I have a case where a deadline was reached for an assignment. It looks like the SLA was reached and now our users cannot see or find the work object from the front end. I have uploaded a screenshot of the audit tab. What are my options to make this case / work object available to our users?