Question 1 Replies 42 Views × Close popover R M (RajM1469) Cognizant technology Solutions Cognizant technology Solutions IN View Profile Send Message RajM1469 Member since 2013 1 post Cognizant technology Solutions Posted: September 13, 2019 Last activity: September 20, 2019 Posted: 13 Sep 2019 7:14 EDT Last activity: 20 Sep 2019 2:31 EDT Closed Solved Case resolution I need to do some processing whenever a case is resolved which should not affect the performance of end users. What is the best way to do? Case Management Share × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Accepted Solution Posted: 1 year ago Posted: 13 Sep 2019 7:23 EDT × Close popover Marc Lasserre (MarcLasserre_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. FR View Profile Send Message MarcLasserre_GCS PEGA replied to RajM1469 Hello, Can you set a task for an agent to process the work?