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AjayRajendran Member since 2013 3 posts
Cognizant Technology Solution
Posted: September 13, 2016
Last activity: October 4, 2018
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Case search not working properly

Hi,

Whenever I search case in the search it is not giving proper results.

For example: If I search for case ABC-123 which is created on Aug 29,2016. It is coming in search results. But If I search for cse ABC-124 which is created on Sep 1,2016 itt is not showing in results.

When I traced the issue pzSearchWork is getting called and pySearchResults page is coming with pxResultcount 0 for scenario-2.

Kindly assist on this issue. Thanks in advance!

***Updated by Moderator: Vidyaranjan. Removed user added #helpme and Ask the Expert tags. Apologies for confusion, shouldn't have been an end-user option; updated Category***

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