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Adarsha M (Adarsha_Mohan)
Cognizant
Adarsha M
Cognizant
IN
Adarsha_Mohan Member since 2013 8 posts
Cognizant
Posted: December 16, 2020
Last activity: April 26, 2021
Posted: 16 Dec 2020 3:43 EST
Last activity: 26 Apr 2021 15:42 EDT

Case Stages and steps are not displaying in case/work object

Hi All,

recently our PEGA application is upgraded from 7.2.2 to 8.5v. after upgrade we changed UI Kit from UI-Kit-7:07-01 to UI-Kit-7:08-01 version.

after this whenever we are opening the case and if we click on stages it is not showing steps involved in that stage.

I have also tried by saving the sections pyStageName (Embed-Stage) and pyDisplayStages(work-) into application specific ruleset. but still same issue. 

if anyone worked on this issue, please guide me to resolve.

 

Thanks in advance,

Adarsh

***Edited by Moderator Marissa to update Upgrade to Product***
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