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Posted: May 23, 2020
Last activity: May 25, 2020
Case status changing from resolved status
Hi
I am required to change a case status from resolved to pending status.
Is it possible to change the status?
May I have any advice?
***Edited by Moderator: Pallavi to update platform capability tags***
Yes, we can change the status from Resolved either but doing a property set for pyStatusWork or calling the OOTB activity "UpdateStatus".