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ChaitraT0524 Member since 2015 3 posts
HCL America
Posted: 4 years ago
Last activity: 4 years 1 month ago
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Case Structure Change with Phase

Hi,

First I would like to Thank you all for the Support!

In Phase 1 of the project the case structure was built with Parent Case and Sub Cases but in Phase 2 they need to add more levels of subcases .

My question how do we manage both case structure at the same time i.e the cases with V1 follows the old case structure and cases in V2 follow a different structure .

Any thoughts are appreciated

-Chaitra

Case Management
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