Question1Replies154Views DebanjanS Member since 2013 3 posts Accenture Services Pvt Ltd Posted: November 22, 2017Last activity: November 27, 2017 Closed Case / Task SLA Report to show Like ( Task completed on 4th day of 7 day SLA)Hi All,We have a requirement to produce a report for cases where user wants to see when the task was completed during SLA period ( like task completed on 4th day of SLA 7 days).Is there any OOTB approach which calculates the task completed day out of SLA day or we need to go for customisation ?***edited by moderator, Maryrita: moved to product Support from Applications*** Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoericosman_GCS PEGA replied to DebanjanSI would think if you write sufficient info to your history records, you could generate your report by scanning those records.