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Randy Madson (RandyM10)
Upton Hill

Upton Hill
RandyM10 Member since 2018 1 post
Upton Hill
Posted: August 2, 2018
Last activity: August 22, 2018

Case Type Backlog Tool's Macros corrupting other Excel documents

I downloaded the Case Type Backlog tool from Pega Community ( It contains dozens of macros that have modified the way my core Microsoft Excel functions work on other documents as well.

For example, when I right-click, my normal Insert Rows and Delete Rows menu items have been replaced with "InsertRows" and "DeleteRows" pointing to the Case Type Tool sheet's macros. I've since deleted the Case Type Tool and deleted the macros from other unrelated Excel documents, but still receive an error as it is looking for the macros in the Case Type Backlog tool.

I'd love any advice about how to restore my Excel functionality to normal, but primarily wanted others to be aware of the issues with this tool. I'd also advise Pega to remove it from the Pega Community until its issues can be fixed.

***Moderator Edit-Vidyaranjan: Updated documentation bug ID***

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