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yelas1 Member since 2014 75 posts
PEGA
Posted: 1 year ago
Last activity: 1 year 4 months ago
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Case Worker portal, view Workqueue items

We are in Pega Platform 8.2

The Case Manager portal has 'Dashboard' that lets the user (manager) view assignments in both workqueues and team members worklist.

The Case Worker portal doesn't have the Dashboard. The 'My Teams' lets the case worker see his team members and the list of workqueues and the count of assignments in them.

How can a case worker (Case Worker portal) view the tasks in his Workqueues?

Thanks,

-Sri

Case Management
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