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rajas843 Member since 2017 3 posts
accenture
Posted: 4 months ago
Last activity: 4 months ago

CaseManager WorkItem Begin Enable/Disable

Hi All,

Can any one help on below scenarios:

1 -> We have 2 Work Groups and 2 WorkBaskets (Each WorkGroup having one manager and users as well) and mapped as below

WG1-WB1

WG2-WB2 

Here When WG1 Manager logs in then he can open the WG2 Workitem but shouldn't process, so wants to Disable/Not display Begin button to different manager

My Analysis: Before clicking on Begin New-AssigPage will not create and couldn't able to get the Assigned to's WorkGroup value, if i get this i can compare with Current operators WG and can disble the begin

 

Kindly help on above one

***Edited by Moderator: Pallavi to update platform capability tags***

Case Management
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