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Posted: July 21, 2017
Last activity: October 4, 2018
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Category's dropdown not getting populated under shortcut rule
while creating shortcuts for reports, in shortcut we have a category drop down that one not getting populated
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Posted: 3 years ago
Hi ArnabGoswami, we have created category owner type is standard, I have created shortcuts earlier, but this time only we are facing the issue.
Accepted Solution
Posted: 2 years ago
Hello,
The SR was resolved and this Support Article was generated with the resolution: Category dropdown does not populate under shortcut rule
Thank you!
Here for the shortcut you are using Owner Type as Standard. Make sure the categories you want to show here are also created under the same owner type. Then only it will show up.