Category's dropdown not getting populated under shortcut rule
while creating shortcuts for reports, in shortcut we have a category drop down that one not getting populated
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Cognizant Technology Solution
US
Here for the shortcut you are using Owner Type as Standard. Make sure the categories you want to show here are also created under the same owner type. Then only it will show up.
IBM
IN
Hi ArnabGoswami, we have created category owner type is standard, I have created shortcuts earlier, but this time only we are facing the issue.
Accepted Solution
Pegasystems Inc.
IN
Hello,
The SR was resolved and this Support Article was generated with the resolution: Category dropdown does not populate under shortcut rule
Thank you!