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Niladri Mandal (Niladri)
Incessant Technologies

Incessant Technologies
US
Niladri Member since 2015 10 posts
Incessant Technologies
Posted: 3 weeks ago
Last activity: 2 weeks 5 days ago
Posted: 2 Jul 2021 15:52 EDT
Last activity: 5 Jul 2021 4:28 EDT

Caught com.pega.pegarules.pub.PRRuntimeException: Caught unhandled exception : Unable to send email due to : 250 2.6.0 <1519327516

Hi Friends,

 

In 8.5, We are getting an exception during sending an email from a button event, where email is sent out with out any issue and no validation issue with the email ids.

Caught com.pega.pegarules.pub.PRRuntimeException: Caught unhandled exception : Unable to send email due to : 250 2.6.0 <1519327516.46.1625244967330@ip-XX-YYY-ZZ-AA> [InternalId=260055974805901, Hostname=SCMEX01.dd.XYZ.com] Queued mail for delivery

Whenever we sent email its throwing this exception in pdc and creating a fixcorrespondence assignment.

If anyone faces similar issue please share your inputs.

Thanks.

 

***Edited by Moderator: Pooja Gadige to update product version***
Pega Platform 8.5 Cloud Services Pega Cloud Healthcare and Life Sciences