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Sergio Di Marco (dimas)
PEGA
Lead System Architect
Pegasystems Inc.
IT
dimas Member since 2013 3 posts
PEGA
Posted: April 30, 2021
Last activity: April 30, 2021
Posted: 30 Apr 2021 4:57 EDT
Last activity: 30 Apr 2021 15:48 EDT

CDH - Google Analytics integration

Hi all, a client in Italy is implementing a Customer Service application in Pega Cloud. They use Pega CDH to define NBA and NBO logics. They have also a web portal which integrates with Pega through DX API. The web portal uses Google Analytics to gain insights about user actions. They would like to feed Pega CDH with information collected by Google Analytics (see the attached figure). Is it possible to implement a such integration? Do we did that somewhere else? How?

Pega Customer Decision Hub 8.5 Decision Management Insurance Lead System Architect