Question

1
Replies
221
Views
AlvaroH3 Member since 2018 5 posts
Accenture Technology
Posted: 1 year ago
Last activity: 1 year 8 months ago
Closed

Change Address error Customer Service for comms 8.1

Hi,

I am implementing the CRM appplication in order to see the OOTB provided by Pega.

At some point, I have checked how the customer services works and communicate with Pega MKT for comms. So I tested some cases and everything seems to work fine, but when I try to change the address of a customer I get this error.(Address Change case type)

2019-01-10 17:26:27,679 [fault (self-tuning)'] [TABTHREAD1] [ ] [CSampleApplication:8] ( pega.jsr199.Jsr199Bridge) ERROR localhost|ip-172-31-25-57.us-west-2.compute.internal BriceAdmin@Sample - Failed to compile rule: /com/pegarules/generated/validate/ra_validate_cavalidemailaddress_390a05405fbc1df592ec1810cbd63c87.java
2019-01-10 17:26:27,684 [fault (self-tuning)'] [TABTHREAD1] [ ] [CSampleApplication:8] (sm.VirtualTableAssemblyHandler) ERROR localhost|ip-172-31-25-57.us-west-2.compute.internal BriceAdmin@Sample - The rule which attempted to use a non-accessible jar during rule compilation is: "com.pegarules.generated.validate.ra_validate_cavalidemailaddress_390a05405fbc1df592ec1810cbd63c87". Please see error above for non-accessible jar information.
2019-01-10 17:26:27,684 [fault (self-tuning)'] [TABTHREAD1] [ ] [CSampleApplication:8] (sm.VirtualTableAssemblyHandler) ERROR localhost|ip-172-31-25-57.us-west-2.compute.internal BriceAdmin@Sample - Failed to compile com.pegarules.generated.validate.ra_validate_cavalidemailaddress_390a05405fbc1df592ec1810cbd63c87, pzInsKey = RULE-EDIT-VALIDATE CAVALIDEMAILADDRESS #20180612T145608.497 GMT; see class's compile log file.
2019-01-10 17:26:27,689 [fault (self-tuning)'] [TABTHREAD1] [ ] [CSampleApplication:8] ( internal.mgmt.Executable) ERROR localhost|ip-172-31-25-57.us-west-2.compute.internal BriceAdmin@Sample - FirstUseAssemblerException
com.pega.pegarules.pub.generator.FirstUseAssemblerException: Failed to compile generated Java com.pegarules.generated.validate.ra_validate_cavalidemailaddress_390a05405fbc1df592ec1810cbd63c87: ----------
1. ERROR in /com/pegarules/generated/validate/ra_validate_cavalidemailaddress_390a05405fbc1df592ec1810cbd63c87.java (at line 56)
javax.mail.internet.InternetAddress emailAddr = new javax.mail.internet.InternetAddress(theValue);
^^^^^^^^^^
javax.mail cannot be resolved to a type
----------
2. ERROR in /com/pegarules/generated/validate/ra_validate_cavalidemailaddress_390a05405fbc1df592ec1810cbd63c87.java (at line 56)
javax.mail.internet.InternetAddress emailAddr = new javax.mail.internet.InternetAddress(theValue);
^^^^^^^^^^
javax.mail cannot be resolved to a type
----------
3. ERROR in /com/pegarules/generated/validate/ra_validate_cavalidemailaddress_390a05405fbc1df592ec1810cbd63c87.java (at line 59)
catch (javax.mail.internet.AddressException ex){
^^^^^^^^^^
javax.mail cannot be resolved to a type
----------
3 problems (3 errors)
Compile failed.

at com.pega.pegarules.generation.internal.vtable.asm.VirtualTableAssemblyHandler.logErrorsAndThrowException(VirtualTableAssemblyHandler.java:814) ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.vtable.asm.VirtualTableAssemblyHandler.access$500(VirtualTableAssemblyHandler.java:97) ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.vtable.asm.VirtualTableAssemblyHandler$1.call(VirtualTableAssemblyHandler.java:644) ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.vtable.asm.VirtualTableAssemblyHandler$1.call(VirtualTableAssemblyHandler.java:560) ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.vtable.asm.VirtualTableAssemblyHandler.doWithFilteredRulesetList(VirtualTableAssemblyHandler.java:180) ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.vtable.asm.VirtualTableAssemblyHandler.assemble(VirtualTableAssemblyHandler.java:560) ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.vtable.asm.VirtualTableAssemblyHandler.assembleForAspect(VirtualTableAssemblyHandler.java:350) ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.vtable.asm.VirtualTableAssemblyHandler.assembleForAspect(VirtualTableAssemblyHandler.java:333) ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.vtable.asm.VirtualTableAssemblyHandler.lookupForAspect(VirtualTableAssemblyHandler.java:265) ~[prprivate.jar:?]
at com.pega.platform.executionengine.vtable.containers.AspectOnlyRuleContainer.upgrade(AspectOnlyRuleContainer.java:74) ~[execution-engine.jar:?]
at com.pega.platform.executionengine.vtable.ruleres.VirtualTableCandidate.upgradeContainerFor(VirtualTableCandidate.java:302) ~[execution-engine.jar:?]
at com.pega.platform.executionengine.vtable.ruleres.VirtualTableCandidate.getExecutableContainerFor(VirtualTableCandidate.java:236) ~[execution-engine.jar:?]

any idea of why I get this java error with the OOTB??

Pega Customer Decision Hub Pega Customer Service
Moderation Team has archived post
Share this page LinkedIn